Terms and Conditions
Given the perishable nature of our items, All items on YildaCocina.com are final sale. There are no returns, refunds, or cancellations allowed on any orders that have shipped. All packages are shipped via UPS or FedEx and therefore we cannot ship to P.O. Box addresses. For Cancellation Requests on Unshipped Orders, we ask that you please provide the request at least three business days prior to your delivery date. We do our very best to accommodate requests, however, not all requests are guaranteed to be fulfilled. The sooner you get in touch, the better!
If an item arrives damaged or spoiled, our Customer Support team will work with you to determine an appropriate solution. Please reach out to our team using the HELP button on the bottom right corner of your screen, to resolve the issue within 7 days of delivery.